Frequently Asked Questions for Black Pearl Consultancy

1. What is Black Pearl Consultancy?

Black Pearl Consultancy is a security organization and consultancy firm specializing in intelligence, protection and response.

2. What are the services we offer?

Our company offers services such as:

·         Corporate Risk Management

·         Security Risk Consultancy

·         24/7 Strategic Intelligence Monitoring

·         Information and Intelligence Monitoring and Advisories

·         Area Risk Mapping and Assessment

·         Business Continuity Management (BCM)

·         Business Intelligence

·         Travel Security Management

3. How much are our services?

Our services are customized based on our business clients’ requirements and area of operations. Thus, our rates vary.

4. Do we do one-time engagement or per-duration contracts?

Both. We can work with single deliverable/s or continuous and progressive service/s, depending on the operational requirements of the clients.

5. Where do we get our sources?

All of our information are gathered through desk and field researching methods. Our desk researchers are comprised of military personnel, social engineers and industrial engineers while our ground assets are mostly journalists, social workers and engineers and people from our wide intelligence network.

6. What are our consultants’ professional backgrounds and credentials?

Our top-caliber security consultants are at par and always up to date with international standards. Our team is comprised of social engineers and social workers, political scientists, journalists and communication specialists, military personnel and assets, economists and various ground assets of different professional and academic backgrounds.

7. How is Black Pearl different from other security consultancy firms and media agencies?

Black Pearl Consultancy is proud of its wider coverage and network down to the smallest units of information sources. Our in-depth intelligence gathering and assessments cater specifically to our clients’ industries and area of concern to stay on the same page all throughout the partnership.

Moreover, our team’s composition and principals specialize not on information gathering alone but on risk assessments and security analysis for exacting clients. Our client-focused and strategic services are also paired with one of the country’s best security manpower companies belonging to the BPI group.

8. Do we accept personal accounts or just exclusively deal with companies?

Our clientele is composed mainly of company accounts and projects. However, we also handle personal accounts and family protection projects.

9. Are we ISO certified for Business Continuity Management?

Black Pearl Consultancy as a company is in the process of ISO certification. Nonetheless, the company boasts of our ISO- and OHSAS-certified researchers and analysts.

10. Are we an ISO/OHSAS certifying organization?

No, but Black Pearl Consultancy is a third-party security consultant that helps in meeting ISO requirements of companies in terms of security and safety. Our comprehensive risk assessment and security audit ensure that your security requirements inside and outside the organization will meet international standards.

11. How long have we been in the business?

The company’s principals have already been established in business security and intelligence industry for more than two decades. The mother company, Business Profiles Incorporated (BPI), started its operations in 2001. To keep up with the growing demands of our clientele, BPI gave birth to four more business units, including Black Pearl Consultancy and Chronicle Detective and Research Solutions, together with our manpower arms, Spectrum Security Services and BluForce Security.

12. What is the area coverage of our operation? Do we operate abroad?

Black Pearl Consultancy’s operation covers the whole country and the Asian region through our network partners. We had projects to as far as Mumbai in India doing security audit for international hotel chain Shangri-La.

In the Philippines, our main office is located in Makati Central Business District, but to cope up with wider requirements, we also set up satellite branches in key provinces and cities such as Laguna, Laoag and Clark in Luzon, Cebu in Visayas and Cagayan de Oro and Davao in Mindanao. Nonetheless, our asset network is practically present on all provinces and they are activated when the need arise.

13. Who are our past and existing clients?

Included in Black Pearl Consultancy’s roster of clients from a gamut of industries are:

·         Multinational Companies

n  Nestle (security audit, security manpower)

n  Zuellig Pharma (security audit, security manpower)

·         Mining

n  Intex (stakeholder engagement management plan)

n  OceanaGold (stakeholder engagement management plan)

n  Filminera (security audit)

·         Power and Energy

n  Chevron

n  Shell (specialized training)

n  Petron

·         Distribution and Logistics

n  ATI

n  ICTSI (specialized training, security audit)

·         Foreign Aids

n  JICA (security audit, travel management, intelligence)

n  United Nations (security audit, travel management, intelligence)

n  USAID (specialized training, travel management, intelligence monitoring)

·         BPO

n  Stream (security manpower, security audit, intelligence, security evaluation)

·         Legal Firms

n  Quisumbing Torres Law Office (business intelligence, asset tracking, litigation support)

·         Real Estate

n  Ayala Land (area profiling, security audit, security design)

14. Are we open with partnership?

Yes, and we do have existing partnerships with other organizations, both local and international. Send us your proposal and we will get in touch with you for discussion.

15. Do we have service packages?

No. All of Black Pearl Consultancy’s services are customized according to the client’s business requirements. As companies have different needs and operational premises, we see to it that information down to the last detail is considered in offering services that fit best. We pair our individual services as deemed necessary.

16. Do we offer free trials of our services?

Yes. Black Pearl Consultancy gives trial period for specific services for one to three months, depending on the area and industry to be covered.

17. What are our common deliverables to our partners?

Intelligence reports sent to clients vary depending on the services availed and information required. However, the common deliverables we send are Daily News Updates, Area Monitoring Report, Security Assessments, etc.

18. How often do we send our deliverables?

We send our deliverables daily, weekly, monthly, quarterly, semi-annually or annually, depending on the terms of contract.

19. What are our common media channels in sending our deliverables?

All information and intelligence reports are given through client portal (private and customized web based portal), email and SMS.

20. What makes us different from our competitors?

Unlike most security consultancy firms in the country that started as security manpower agencies and eventually branched out into business intelligence, Black Pearl Consultancy started from security and business intelligence itself and from the years of experience in this field, it evolved into a holistic security solution that includes manpower. We make sure that our security consultants reflect the two decades of our company’s specialization while our security officers possess our root which is intelligence.

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James Henry Abrina is an editor, writer, SEO specialist and currently a Corporate Communication Professional, Market Desk Strategist, Business Development Officer and Unit Head for Business Profiles Incorporated.

He currently specializes in security management and business intelligence. Together with the company, he advocates Business Continuity Planning to change how the Philippine business sector sees the definition of crisis response and management.

For more useful information, read his articles at Triond and Masscom Tutor. Or his EzineArticles page.